You鈥檒l provide professional and timely People & Culture support across the employee lifecycle, including recruitment, onboarding, payroll support, training coordination, and employee relations administration. Acting as a first point of contact for People & Culture queries, you鈥檒l play a key role in ensuring compliance, accuracy, and a positive employee experience.
No two days will be the same, and your work will make a real impact in shaping our positive and fun culture.
Key Responsibilities
Recruitment & Onboarding
Coordinate end-to-end recruitment administration, including job advertising and interview scheduling.
Deliver smooth, welcoming onboarding and induction experiences.
Complete pre-employment checks (references, right-to-work, visas, criminal history).
Partner with department leaders to ensure new Heartists feel supported from day one.
People & Culture Administration
Maintain accurate employee records, contracts, and personnel files.
Prepare employment agreements, variations, confirmations, and correspondence.
Keep People & Culture systems, documentation, and processes up to date.
Handle all employee information with confidentiality and professionalism.
Employee Relations Support
Respond to general People & Culture queries around policies, procedures, and benefits.
Assist with performance management, probation reviews, and employee relations documentation.
Support disciplinary and follow-up processes under guidance.
Payroll & Finance Support
Support payroll administration, timesheet validation, and employee changes.
Work closely with Finance to resolve payroll queries.
Raise purchase orders and manage People & Culture expenditure administration.
Learning, Engagement & Wellbeing
Coordinate training sessions, compliance training, and learning programs.
Maintain accurate training records.
Support Heartist engagement, recognition, wellbeing initiatives, and staff events.
Assist with fundraising and community initiatives.
Health, Safety & Wellbeing (Admin Support)
Support Health & Safety documentation, reporting, and follow-up.
Prepare monthly Health & Safety meeting documentation.
Assist with safety audits and promote safe work practices.