Beverage Manager

We invite you to join the World of luxury hospitality at Fairmont La Hacienda Costa Del Sol as our new Beverage Manager. The Beverage Manager reports to the Director of Food & Beverage and is responsible for overseeing all beverage operations across the resort, including restaurants, bars, in-room dining and banqueting. This role ensures exceptional guest experiences through elevated beverage offerings, strong vendor partnerships, menu innovation, and exceptional team leadership. The Beverage Manager plays a key role in driving beverage revenue, maintaining cost control, and upholding Fairmont’s luxury service and brand standards.

Responsibilitie

Beverage Program Leadership

· Develop, implement, and continuously enhance the resort’s beverage program across all outlets and banquet operations.

· Curate beverage menus include wine lists, spirits, cocktails, and zero-proof offerings aligned with brand philosophy and market trends.

· Lead storytelling and activation of Fairmont’s beverage identity, showcasing local influences and premium selections.

· Conduct regular tastings, beverage training sessions, and menu launch events for colleagues.

· Ensure consistency in recipes, pour standards, beverage preparation, and guest presentation.

Operations & Quality Assurance

· Oversee daily beverage operations to ensure flawless execution and exceptional guest satisfaction.

· Monitor product quality, bar cleanliness, glassware presentation, and equipment maintenance.

· Ensure all beverage areas comply with Accor/Fairmont brand standards, health regulations, and licensing requirements.

· Develop and maintain detailed LSOPs for beverage production, storage, and service standards.

· Support banquet and event operations with premium beverage experiences and efficient service strategies.

Financial Performance & Inventory Control

· Monitor beverage cost performance and ensure alignment with budgeted targets.

· Forecast beverage needs and work closely with the Purchasing/Procurement team to maintain adequate stock levels.

· Oversee inventory procedures for all beverage outlets, ensuring accurate counts, proper stock rotation, and compliance with control standards.

· Monitor beverage variances, breakage, and losses, implementing corrective actions to protect profitability.

· Review consumption and sales reports to identify trends, opportunities, and recommend menu adjustments or promotions to drive revenue.

· Develop and implement seasonal menus, pairing experiences, and signature beverage offerings in collaboration with Culinary and Marketing.

· Provide input to Procurement on preferred products, volume needs, and potential promotional partnerships.

· Partner with Finance and IT to ensure effective use of POS, inventory, and reporting systems related to beverage operations.

· Partner with Procurement on supplier relations, ensuring optimal product quality, availability, and pricing alignment.

· Own and manage beverage cost of sales (COS), ensuring performance aligns with budgeted targets through effective purchasing, inventory control, portioning, and waste management.

Team Training & Leadership

· Train, coach, and inspire bartenders and service teams to deliver knowledgeable, polished, luxury beverage service.

· Conduct regular skills development sessions on wine, spirits, mixology, and service techniques.

· Create a culture of professionalism, creativity, and continuous learning within the beverage team.

Guest Experience & Brand Ambassadorship

· Engage with guests to provide recommendations, pairings, and personalized beverage guidance.

· Address guest concerns or special requests promptly and professionally.

· Uphold Fairmont’s commitment to service excellence through visibility in bars, lounges, and events.

· Build memorable beverage moments through unique presentations, storytelling, and experiential service elements.

Vendor & Partner Relations

· Build strong relationships with distributors, wineries, breweries, and spirit partners.

· Organize vendor-led training, tastings, and activation events.

· Stay informed on industry trends, emerging products, and competitive landscape.

Cross-Functional Collaboration

· Work closely with Director of Culinary, Sommelier, Outlet managers, and Banquet leadership to ensure cohesive food & beverage experiences.

· Support marketing efforts through beverage promotions, social content, and signature event partnerships.

· Collaborate with Events and Sales teams to design customized beverage packages.

Other Duties

· Carry out other duties as assigned to support the department and overall resort operations.

· Ensure beverage operations comply with hygiene, sanitation, and safety standards, including HACCP and local regulatory requirements.