Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Handling all Office work for the F&B Department.
Promptly replying to all correspondence without constant supervision.
Coordination with all F&B Managers for various meetings
Coordination/follow-ups with departments on daily complaints, night reports, requisitions, cheques etc.
Responsible for taking minutes of the meeting
Responsible to collate information and provide to the Director, F&B when requested.
To co-ordinate with all F&B venues for the smooth functioning of the organization.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Handle and distribute incoming and outgoing mail.
Handle incoming parcels and other material.
Create and maintain computer and paper-based filing and organization.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
Prepare and manage correspondence, reports and documents
Coordinate the flow of information both internally and externally.
In addition to the above functions, any other assignment/job given by the superior authority occasionally or on a daily basis is to be performed.
Responsible for collecting, compiling, tracing, answering and follow up of all in/out internal and external correspondence.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues