Welcome guests warmly and assist with luggage, valet parking, and hotel entry.
Provide professional, efficient customer service and support guest needs throughout their stay.
Handle guest activity bookings, reservations, and messages promptly and accurately.
Actively promote hotel facilities, activities, and special promotions.
Maintain cleanliness in front-of-house areas and follow health & safety standards.
Support the team with daily operations, handovers, and smooth communication.