As Front Office Manager, you will be at the heart of our hotel. You will be responsible for the entire front office and back office area, both operationally and strategically, ensuring the highest quality of service in accordance with Swiss么tel and Accor standards, and developing your team with clarity, appreciation and leadership.
- Overall responsibility for organisation, processes and smooth operations in the front and back office
- Leadership, coaching and development of the front office team, including deployment and cost planning
- Close cooperation with internal interfaces such as booking, revenue, housekeeping, events and F&B
- Participation in budgeting, goal setting and monitoring of departmental results
- Active presence in day-to-day operations and assignments as Manager on Duty