Food & Beverage Manager - Fairmont Sonoma Mission Inn & Spa (Hotel) Passionate about guest interaction, teamwork and food and beverage? As Food & Beverage Manager, you will support an engaged team and inspire the Restaurant Teams to create unforgettable dining experiences for our guests.
What you will be doing: Reporting to the Director of Venues, responsibilities and essential job functions include but are not limited to the following:
- Lead, mentor, and train the Food & Beverage Restaurant teams
- Provide leadership and direction for the day to day operations of the Restaurants with a focus on service and operational logistics
- Create and support an engaged work environment to create a welcoming and personalize experience for our guests
- Conduct daily line ups with the team to review hotel information, service stations, specials, etc.
- Ensure brand standards are maintained with highest standard of quality and visual appeal
- Handle guest concerns and react quickly, logging and notifying proper areas
- Scheduling team members to align with labor management standards
- Communicate effectively with all departments and thrive for guest feedback
- Work with the team on new offerings and actively share ideas, opinions and suggestions to improve the environment and dining experience
- Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results
- Assist in overall Hotel management responsibilities as needed
- Follow department policies, procedures and service standards
- Follow all health and safety policies
- Other duties as assigned