The Player Services Supervisor assists the Golf Operations Manager in the day-to-day management and supervision of the Player Services, Team. Provides outstanding internal and external customer service to all colleagues, members, and guests of The Grand Golf Club.
- Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members, and guests
- Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars
- Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management
- Assists the Golf Operations Manager or Head Golf Professional with scheduling and monitoring of schedule
- Acts as department trainer; uses resources provided during new colleague training and development
- Operates to the standards set forth by Fairmont Grand Del Mar
- Greets each member and guest in a friendly, professional manner
- Well versed in all areas of the golf operation (valet, range, bag, caddie)
- Monitors each area of the operation for cleanliness, detail and support
- Maintains a par level of amenity supplies and communicates ordering needs accordingly
- Able to conduct or assist in Junior golf instruction (clinics/camps)
- Assists Head Professional with tournament preparation and assists with various departmental needs as requested.
- Attends resort Safety meetings when needed
- Other duties as assigned.
- Appropriately groomed to Fairmont Grand Del Mar Standards
- Uniforms must be pressed and clean with appropriate shoes.
- When not to uniform, adhere to Club鈥檚 dress code.
- Strives to increase knowledge of business through training and seminars.