Conduct daily briefings and ensure that all pertinent information is well received by team members
Supervise and manage daily activities of the department
Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties
Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations
Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors
Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents
Ensure the execution and achievement of the hotel's preventive maintenance program
Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.
May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes
Monitor budget and control expenses within all areas of the department
Participate in the preparation of the annual departmental operating budget and financial
Plan for future staffing needs
Interview, select and recruit team members
Identify and develop team members with potential. Mentor and train appropriate employees for upward growth
Conduct performance review with the team
Constantly monitor team members’ appearance, attitude and degree of professionalism
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Prepare payroll and gratuity reports
Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
Be fully conversant with hotel fire & life safety/emergency procedures
Comply with hotel and department policies and procedures at all times
Attend all briefings, meetings and trainings as assigned by management
Report for duty on time wearing clean and complete uniform at all times
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel
Proficient in all aspects of building operations and facilities management