Are you someone who thrives when the world is sleeping? Do you enjoy working independently, solving problems, and ensuring everything runs smoothly behind the scenes?
We鈥檙e looking for a Night Auditor to join our Front Office team at Fairmont St Andrews. This is a unique role combining guest service, operations and financial accuracy, helping ensure the hotel runs seamlessly overnight while preparing everything for the day ahead.
Working overnight, you鈥檒l be the main point of contact for guests, support the smooth running of the hotel, and complete essential end-of-day financial processes.
What you鈥檒l be doing
- Provide operational assistance during the night in the absence of other Departmental Colleagues/Managers in order to ensure seamless delivery of quality service to the standard experienced during the day.
- Completing the end-of-day audit processes across our Property Management and Point of Sale systems
- Acting as the main point of contact for guest queries, late arrivals and early departures
- Preparing guest accounts and ensuring all financial transactions are accurate
- Carrying out regular security checks across the property to ensure guest and staff safety
- Handling calls, reservations enquiries and guest requests during the night
- Supporting other departments where needed to ensure exceptional service at all times