Join the prestigious Fairmont Hotels & Resorts as an Assistant Front Office Manager and lead a dynamic team in delivering world-class hospitality. Step into a leadership role where your passion for service, attention to detail, and ability to inspire will elevate our guests' experiences.
Start Date: March 2026
Postion Type: Permenant
Job Duties Include:
- Oversee the daily front office operations, ensuring seamless check-ins, smooth departures, and an exceptional guest journey.
- Hiring, coaching, developing, and performance managing the Front Desk team
- Resolve guest concerns with care, professionalism, and prompt action, ensuring every guest leaves with a lasting impression.
- Improve service delivery by streamlining procedures and removing obstacles that hinders service
- Develop visionary proposals aimed at improving service climate, colleague moral, and shareholder return
- Manage staff schedules and handle payroll processing.
- Practicing room yield management, to ensure maximum profitability of overall operations
- Oversee inventory management, including room types and categories.