We're hiring at ibis Kochi City centre!
We are seeking enthusiastic and service-oriented individuals to join our dynamic team at ibis Kochi City Centre as Guest Service Associates - Food and Beverage Service. In this role, you will be an integral part of our Food and Beverage team, responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of extraordinary.
Responsibilities:
- Greet guests warmly and assist them in seating arrangements
- Present menus and take accurate orders from guests
- Provide recommendations on food and beverage selections, up-selling where appropriate
- Ensure timely and efficient service delivery to meet guest expectations
- Maintain a clean and organized dining area, including table setup and break down
- Handle guest inquiries and resolve any issues or complaints promptly and courteously
- Collaborate with kitchen to ensure seamless coordination in food and beverage service
- Adhere to all health and safety standards and procedures