Competitive Salary: $49,000.00- $55,000.00 gross annually, based on previous experience and education.
Reporting to the Director of Food, Beverage & Entertainment, the Food & Beverage Administrator plays a critical operational support role within the Food & Beverage division at Rimrock Banff, Emblems Collection.
This role serves as the central administrative and systems resource for the F&B department, ensuring accuracy, consistency, and efficiency across operational systems, reporting, menu management, and compliance processes. The Food & Beverage Administrator enables operational leaders to focus on guest experience and team leadership by maintaining the infrastructure that supports seamless service delivery.
Highly detail-oriented and systems-driven, this role requires strong analytical thinking, disciplined organization, and a commitment to operational precision. The successful candidate will support the optimization of key platforms such as POS systems, inventory management, menu documentation, and compliance tracking, while acting as a liaison between culinary, service, and operational teams.
This is an ideal opportunity for a thoughtful and analytical professional who thrives in a structured environment, values accuracy, and takes pride in building systems that support operational excellence.
Key Responsibilities
Systems Administration & Optimization
- Maintain and administer key F&B operational systems including POS platforms, inventory systems, and internal operational tools.
- Manage system user access, permissions, and configuration to ensure appropriate operational controls.
- Maintain POS floorplans, menu buttons, pricing structures, modifiers, printers, and reporting configurations.
- Ensure system accuracy by preventing duplication, maintaining standardized item libraries, and updating promotions or seasonal changes.
- Support troubleshooting, training, and ongoing optimization of systems used across food and beverage outlets.
Inventory & Procurement Support
- Support inventory management processes in collaboration with Shipping & Receiving and outlet managers.
- Assist with item and vendor setup within inventory systems to ensure accurate purchasing and reporting.
- Generate monthly inventory count sheets and assist with reconciliation processes.
- Monitor key inventory categories to identify discrepancies, support cost control initiatives, and reduce operational waste.
Menu Management & Documentation
- Design, format, and maintain all internal and guest-facing food and beverage menus.
- Coordinate menu updates with culinary leadership to ensure accuracy, consistency, and timely rollout of seasonal changes.
- Manage menu documentation, labeling, signage, and printed collateral for outlets and events.
- Work with internal partners to ensure brand standards and presentation quality across all printed materials.
Data Management & Reporting
- Maintain accurate operational data and generate reports to support department decision-making.
- Assist leadership in analyzing sales performance, product mix, and system reporting outputs.
- Support forecasting and performance tracking through accurate documentation and reporting processes.
- Ensure systems produce reliable information that supports financial and operational accountability.
Compliance, Food Safety & Sustainability
- Support department compliance initiatives including food safety, HACCP, and Environmental Health & Safety requirements.
- Assist with documentation and reporting processes related to internal and external audits.
- Help maintain operational standards aligned with brand, regulatory, and sustainability expectations.
Communication & Operational Coordination
- Act as a central administrative liaison between culinary teams, front-of-house outlets, and operational leadership.
- Support the coordination of internal communication related to menu changes, promotions, or operational updates.
- Assist with training documentation, onboarding coordination, and operational reference materials for new team members.
Online Presence & Digital Engagement
- Support the monitoring and maintenance of the hotel’s online food and beverage presence.
- Assist in maintaining accurate menus, descriptions, and digital guest-facing content across relevant platforms.
- Coordinate updates with marketing and operational teams to ensure consistency and accuracy.