We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
Hourly Rate: $28.85
What you will be doing:
- Provide security, emergency, and first aid assistance
- Implement, as directed by the Security Manager, all policies and programs related to Security Services
- Guide and support all leaders and colleagues with respect to safety & security procedures
- Educate all new Fairmont colleagues on safety & security
- Assist in the training of all new security officers
- Create and maintain proper documentation on any incidents reported by guests or colleagues
- Ensure adherence to Lost & Found procedures including accepting items with proper documentation, assisting colleagues & guests with inquiries, maintaining accurate logs and following retention guidelines.
- Investigate and follow up on any reports made by guests or colleagues
- Review the business continuity plan with the security manager and ensure that all updates are communicated to colleagues, and that all necessary training is provided
- Conduct lock interrogations and assist Engineering Department with lock repairs
- Conduct foot and vehicle patrols
- Conduct health screenings on colleagues and vendors in accordance with company and government guidelines.
- Organize time so all side work is completed according to shift demand
- Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
- Focus attention on guest needs, remaining calm and courteous at all times
- Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.