路 Ensure that guests benefit from a flawless cleaning product and that the services offered by housekeeping staff are provided in a timely manner
路 Ensure that all quality standards are adhered to and that policies and procedures are consistently implemented
路 Conduct quality control audits in all areas of the hotel under its responsibility and share the results with the team, including superiors.
路 Work with the hotel's Technical Department to keep areas to the highest standards and help plan periodic property maintenance followed by spring cleaning.
路 Coordinate the department's activities with other departments to facilitate and increase communication and guest satisfaction levels
路 Conduct monthly staff meetings and daily briefings with operational managers
Manage all external contractors related to their department by ensuring they comply with all hotel policies
路 To ensure that staff cadres are produced in accordance with business requirements
路 Supervise laundry and uniform, floral and decoration service operations
路 Perform related tasks and assigned special projects, including task management