Consistently offer professional, friendly and engaging service
Ensure the overall maintenance of the facility
Respond to daily guest room calls throughout the hotel in a timely manner for general maintenance issues including HVAC, Plumbing, Electrical, internet and TV issues while providing high customer service attending to guest concerns.
Maintain all brand and quality luxury service standards
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.
Responsible for routine general maintenance and repair of minor problems throughout the hotel or as directed by immediate supervisor.
Perform tasks such as: light plumbing, electrical and guest door lock repair
Maintain all actions in a Daily Activity Maintenance log
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Conduct routine preventative maintenance on all equipment as assigned along with guest room preventative maintenance upkeep.
Responsible for routine general maintenance and repair of HVAC/R field as directed by immediate supervisor.
Maintain refrigeration & HVAC equipment for guest rooms, ballrooms, offices, etc.
Able to use Building Management System application and schedule temperatures for events in a timely matter to meet comfort levels prior to events.
Update records associated with refrigerant usage as required by EPA.
Complete Work Orders, including electrical, mechanical, and guest door lock repair
Perform light plumbing such as clearing drains, repairing sinks & assemblies.
Document and maintain proper records.
Maintain and repair various pieces of kitchen equipment.
Assist with pool equipment repair, filter cleaning, water testing and chemical balancing
Paint and perform drywall repairs on property.
Participate in the daily/weekly/monthly/quarterly/annual preventative maintenance projects on hotel equipment, and guest rooms.
Assist operating the fork lift when or if required
Maintain, monitor and complete log sheets for all equipment in Central Plant, including boilers, chillers, and cooling towers.
Repair, maintain, and dismantle structures as needed.
Assist with projects with furniture, woodworking, doors, folding walls, ceilings, tile, sheetrock and hardware throughout the hotel.
Move furniture, supplies, and equipment
Familiarity of various tools to complete job and work safely.
Maintain and repair doors, furniture, windows, hang artwork, headboards, mirrors, etc.
Perform shop work to repair or build furniture and small structures.
Flexibility to work different shifts including morning, evenings, overnight, weekends, and holidays.
Responsible for conducting all responsibilities in a professional and ethical manner.
Maintain an adequate stock of parts and ensure cleanliness in assigned spaces.
Ensure adherence to all OSHA and NEC codes and regulations, and internal safety policies and procedures.
Adherence to Safety Data Sheets (SDS) and safety precautions.
Correct and report any fire hazards or health and safety hazards