This position is responsible for supervising and managing day-to-day IT operations, ensuring timely IT support across all departments, and administering equipment and software inventory.
Primary Responsibilities
IT Operations
- Manage and support all hotel systems, including in-house guest IT troubleshooting
- Coordinate projects, perform regular system health checks, and manage system changes
- Liaise with vendors and maintain inventory of all equipment, software and licences
Team Management
- Recruit, develop, and evaluate IT team members
- Conduct performance reviews and maintain team professionalism
- Develop and implement staff training programmes
General Responsibilities
- Adhere to hotel fire & life safety procedures
- Maintain high standards of personal appearance and hygiene
- Perform other reasonable duties as assigned by Management