We are seeking a highly motivated and dedicated Food & Beverage Duty Manager to join our team. Reporting to the Director of Food & Beverage, you will be responsible for the efficient and smooth operation of the various aspects of F&B operations at our hotel, including the conference and banquet operations; while ensuring a high level of guest satisfaction.
- You will form part of the Food & Beverage management team providing ongoing support, training and development to team members.
- This is a dynamic role working and managing the Conference & Events and the outlets operations.
- Work closely with the Director of Food & Beverage to support revenue initiatives and maintain cost controls
- Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture
- Meet and greet all conference clients to ensure expectations are met.
- Prepare, manage and assist in facilitating event operational requirements.
- Prepare and manage team members for a smooth operation.
- Ensure rosters have adequate number of team members for future events.
- Attend all banquet event meetings.
- Effectively handle client feedback and provide a prompt positive outcome.
- Regular interactions with Sales & Marketing team