WHAT YOU WILL BE DOING:
You are a natural relator and people person, passionate about selling incredible experiences for your guests. You love networking and especially the thrill of exceeding goals - and it just so happens you鈥檒l be doing just that in an award-winning hotel.
Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.
- Responsible for booking 10-75 rooms on peak
- Confirm and review function details with clients prior to arrival
- Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
- Meet quarterly and annual sales revenue goals
- Thrive within established booking parameters to negotiate new business
- Maintain growth of existing accounts
- Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary, and Front Office
- Obtain rooming list details and request deposits where applicable
- Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
- Maintain positive relationships with all guests, vendors, colleagues and global sales network
- Solicit group and banquet business through action plan execution
- Participate in customer and promotional events within the hotel and trade related organizations
- Maintain accounts, contact, activity and business details within the appropriate PMS applications
- Prepare weekly, monthly, quarterly and annual reports, as required
- Balance operational, administrative and colleague needs
- Follow departmental policies and procedures
- Follow all safety policies
- Any other tasks that may be assigned