Vendor Support Specialist with German (fixed-term contract for 18 months)

As a Vendor Support Specialist, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoices, payments, and ordering queries received from external suppliers or internal clients.

HowYou’llMake an Impact: 

• Reacting quickly and efficiently to all bottlenecks in the process of supplier invoice processing

• Maintaining a good working relationship with our key suppliers

• Continuously finding ways of improving our internal procedures and processes to reduce transactional costs and processing times of supplier invoices and queries

• Driving all vendor-related queries

• Collection of Debit balances and Duplicate payment recovery

• Solving ad-hoc issues and urgent payment requests

• Managing account statements to drive account reconciliations

• Inquiries such as PO-related, invoice, and payment-related, etc.

Qualifications:

• Very good English and German language skills

• Knowledge of any other European language will be an advantage 

• Previous experience in sales support, customer support, and other related

• Basic knowledge of Accounts Payable is an asset

• Knowledge of SAP with a clear understanding of financial and procurement processes is an asset

• Out-of-the-box thinking

• Openness to cooperation with other people

• Proactive and supportive approach 

• Excellent communication and cooperation skills

• Ability to set priorities and manage time efficiently

• Ability to handle processes and drive process improvements independently.

What’s in it For You:

• Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards).

• Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)

• Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds.

• Collaborative Environment: Strong teamwork and diverse interactions.

• Development Opportunities: Personalized plans with rapid progression

• Versatile Career Paths: Professional growth supported by active committee for different career levels.

• Supportive Culture: High employee satisfaction and responsive feedback.

• Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning.

• Relocation Support: Assistance for international candidates and candidates living outside of Krakow.

• Social events such as family events and charity auctions.

• Comfortable working environment (Library, relaxation area, casual dress code).

• Parking space for cars and bikes.