Director, Supplier Management Program

Manager: Senior Director, QSE & Sustainability
Role Type: Individual Contributor
Language: Fluent English & Mandarin
Relocation Provided: Limited relocation available (domestic location).

Please note: This role is not fully remote. The selected candidate will need to be based in Shanghai and follow our hybrid work setup.

Job Description Summary:

At The Coca-Cola Company, we have been refreshing the world and making a difference for 139 years. With a portfolio of more than 200 brands enjoyed by billions of consumers globally, we are committed to driving sustainable growth and creating value for our customers, communities, and stakeholders. 

The Director, Supplier Management Programleads supplier quality and food safety management across the geography, ensuring full compliance with The Coca‑Cola Quality System (KORE), Company standards, and local regulatory requirements. This role owns the development, implementation, and continuous improvement of supplier quality programs covering ingredients, packaging, services, and manufacturing processes, safeguarding product integrity and consumer safety across the end‑to‑end value chain.

Serving as the primary technical authority for supplier quality, the role provides expert guidance on new supplier qualification, plant and line start‑ups, process validation, and quality system deployment. The Supplier Management Program Director partners closely with suppliers, bottlers, laboratories, and internal stakeholders to drive consistent quality performance, resolve technical issues, mitigate risks, and build long‑term supplier capability aligned with Company Quality, Food Safety, and SGP/GPM requirements.

What You’ll Do for Us

• Driving implementation of The Coca-Cola Quality System (KORE) and ensures supplier products, packages, ingredients, services and production facilities comply with the requirements of KORE and local regulations, through directing the development and implementation of effective quality programs throughout the geography.
• Monitoring the effectiveness of Quality and Food Safety programs to ensure 100% compliance with quality principles, policies, and standards of the Company in all end-to-end Quality/Food Safety Assessments and ensure that corrective action/continuous improvement plans are developed.
• Developing and implementing business plans to execute Company’s and OU’s Quality & Food Safety strategy including compliance tracking, review/approval of new supplier, follow-up new technologies/trends, and investigate/share the best practices and their applications onsite; offers solutions to technical problems and provides guidance on Quality & Food Safety matters.
• Providing technical expertise to suppliers for establishment of new plants, processes and line investments and conducts technical validation programs together with supplier in order to qualify and authorize new or modified process systems and/or equipment.
• Managing ingredients and package quality performance in the market and bottler plants to improve quality; conducts supplier audit and ensure corrective actions are completed.
• Providing guidelines to suppliers on various sampling requirements of The Coca-Cola Company and facilitates suppliers by creating liaison between them and company/3rd party laboratories.
• Developing new processes and quality system applications, identifies technical investment needs and monitors the effectiveness of developments in order to provide a new category products manufacturing capability in supplier plants.
• Conducting regular supplier plant visits to support and monitor quality and manufacturing processes and provides integrated technical support, expertise and guidance during the implementation.
• Training supplier for KORE requirements, laboratory analyses, manufacturing processes and quality system if needed.
• Making sure supplier meets TCCC SGP & GPM system.
• Perform other job‑related duties as assigned, in response to evolving business needs and market dynamics.

Requirements & Qualifications

• Bachelor’s degree in food science, Chemistry, Engineering, Biology or related field is required.
• Excellent background to lead team to achieve great results
• 10+ years of work experience with progression of quality systems management in a manufacturing environment preferably in the food industry. Beverage industry experience is better.
• Demonstrated successful experience and abilities in the areas of: Quality Management Systems and applications (ISO 9001, Lean, Six Sigma, GFSI, etc.), food regulatory. Familiar with SGP & GPM system.
• Must have capability to review, analyze, summarize, and interpret quality systems data, draw conclusions, interpret quality systems data, draw conclusions, make appropriate decisions and recommendations, write reports and give oral presentations.
• Advanced analytical, problem solving, facilitation and communication skills
• Demonstrated skill to persuade/influence both internally and externally to the function and organization.
• Management system knowledge and auditing process knowledge
• Ability to understand risks and create mitigation plans.
• Knowledge of packaging, product, and ingredient.
• Experience with Program Measurement and Measurement Verification are ideal
• Fluent in both Mandarin and English, with the ability to operate effectively in a business environment.

What We'll Do for You 

• Empower Your Career: Lead critical commercial finance operations with opportunities for growth and impact in a global, dynamic environment. 
• Collaborative Culture: Work cross-functionally with diverse teams, leveraging best-in-class tools and resources to enable sound business decisions. 
• Global Reach: Influence financial strategies across markets and gain exposure to advanced financial modeling and analytics that set industry standards. 
• Continuous Learning: Access leadership development programs, LinkedIn Learning, and resources designed to help you grow professionally.