(Junior) Account Manager - Germany (f/m/d)

The position

If you are excited to re-think account management, shape Hive as a company, and disrupt an industry - apply!

• Consult our customers on their growth journey, jointly discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end.
• Build and maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team; identify all relevant stakeholders & be in constant exchange with all decision makers.
• Collect and analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market and thereby enable our customers to reach their goals.
• Onboard new customers into the Hive software and processes together with our Onboarding team and make the first experience with Hive one of the best that customers will not forget.
• Join our pan-European account management team, and help deepen our customer relationships with some of the fastest growing direct-to-consumer brands across Europe.

Your profile

We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

• 2-3 years experience in B2B Account Management, Sales or Business Development
• Entrepreneurial mindset, with a hunger for personal development and a passion for building lasting relationships
• Strong analytical as well as empathetic abilities to leverage in your communication towards customers
• You love the responsibility of being the face of Hive towards our customers and the point of intersection between internal and external stakeholders
• Fluent in writing and speaking in both German and English (C2)
• You have worked in a Start-Up, Software or SaaS company before; logistics experience is a plus

Our offering

• Build something that matters: Hive is redefining how commerce operations work in a €200B+ market. We already reach tens of millions of consumers every year and empower over 500 independent brands to grow and thrive - and we’re just getting started.
• Work with exceptional people: Join a high-performing, ambitious team, including many from world-class companies such as McKinsey, Amazon, Shopify, Google, TikTok, and Trade Republic.
• Grow with Hive: From day one, you’ll take ownership of ambitious projects and grow alongside Hive as we scale. We believe in meritocracy - your impact drives your progression, not your past titles.
• Competitive compensation: We offer market-competitive salaries and an equity incentive plan (EIP) for all full-time team members.
• Tools to thrive: Choose the setup that helps you do your best work - a MacBook (or laptop of your choice), plus accessories like an extra monitor or headphones to match your working style.
• Well-being matters: Enjoy 30 vacation days per year, plus a paid 20-day sabbatical every three years to recharge and reflect.
• Flexibility and connection: Benefit from flexible working hours, free drinks and snacks at our offices, and regular team events - including company-wide offsites that bring all of Hive together.