POSITION OVERVIEW
The Senior Property Manager oversees all operations of a commercial property or portfolio of properties. This role is responsible for achieving superior operational results and financial performance. This position will oversee a small team.
PRIMARY RESPONSIBILITIES
- Serve as the point person for the portfolio or assignment.
- Work directly with clients, partners, and investors.
- Supervise all administrative and maintenance staff, as well as third-party vendor-partners.
- Build employee teams and provide direction, training, and motivation for superior performance.
- Prepare budgets and manage the financial performance of the portfolio.
- Lead the management team in resolving all day-to-day property management issues.
- Maintain personal contact with all tenants, vendors, and clients.
- Ensure compliance with building codes, regulations, and governmental agency directives.
- Ensure adherence to the clients’ policies and procedures.
- Manage financial performance of the property or portfolio.
- Prepare annual third-party operating budget and capital budget.
- Prepare monthly ownership reports, including Budget Variance and A/R Comments.
- Prepare annual CAM estimates and reconciliations.
- Review or input new leases or lease changes into the Yardi system.
- Oversee tenant improvements and coordinate with the construction team on capital improvements; Bid as required per the management agreement.
- Ability to successfully manage buildings undergoing major renovations.
- Adhere to Stream property management annual audit.
- Coordinate real estate tax review process for the portfolio or assignment.
- Review, approve, and submit team expense reports and PTO requests.
- Complete annual employee performance reviews, and regularly communicate employee performance expectations and achievements for the PM team members.
- Ensure all Stream best practices are implemented and followed.
- Lead and/or co-lead training sessions for the Property Management Department as requested.
- Assist Property Management Leadership with transitions within the departments as requested.
- All other duties associated with the day-to-day management and operations of commercial properties.