Summary:
As an Automotive Sales Associate, you will play a key role in assisting customers with their vehicle purchase, providing information about available models, and ensuring a positive buying experience.
Your enthusiasm for automobiles and excellent communication skills will contribute to the success of our sales department.
Duties and Responsibilities:
- Generate and manage appointments from internet leads, referrals, walk-ins, and marketing campaigns.
- Assess customer needs, preferences, and provide tailored vehicle recommendations.
- Conduct thorough product demonstrations and test drives, highlighting features and benefits.
- Maintain comprehensive product knowledge across the dealership's inventory.
- Guide customers through the sales process up to vehicle selection, ensuring a smooth handoff to Finance and Sales Managers.
- Follow up with customers to foster repeat business and referrals.
- Meet or exceed monthly sales quotas and performance metrics.
- Utilize CRM tools effectively to track customer interactions and sales opportunities.
- Collaborate with team members to optimize sales strategies and customer satisfaction.
- Continuously update skills through training to enhance sales techniques and product knowledge.