Humanitarian Advisor: Provide administrative, operational, and technical support services through a contract for the recruitment, hiring, and administration of Personal Services Contractors (PSCs). The main objectives of this role are to streamline the hiring process, improve retention through competitive benefits packages, and reduce the administrative burden associated with managing individual personal services contracts. The U.S. Agency for International Development (USAID) Bureau for Humanitarian Assistance (BHA) seeks to reduce the internal management burden of administering its personal services contractor (PSC) workforce, improve the hiring and retention of the personal services contractors workforce, and to improve hiring and retention.The U.S. Agency for International Development (USAID’s) Bureau for Humanitarian Assistance (BHA) provides life-saving humanitarian assistance—including food, water, shelter, emergency healthcare, sanitation and hygiene, and critical nutrition services— to the world’s most vulnerable and hardest-to-reach people. The Bureau for Humanitarian Assistance is the lead federal coordinator for international disaster assistance, harnessing the expertise and unique capacities of other U.S. government entities to effectively respond to natural disasters and complex crises around the world.
- Collaborate with the ProSidian Engagement Team to recruit, hire, and onboard qualified Personal Services Contractors candidates for various operational, technical, and support positions within The U.S. Agency for International Development (USAID’s) Bureau for Humanitarian Assistance (BHA)
- Ensure that the recruitment and hiring process meets The U.S. Agency for International Development (USAID's) Diversity, Equity, Inclusion, and Accessibility (DEIA) goals.
- Provide support to Personal Services Contractors (PSCs) in terms of payroll, benefits, performance evaluations, travel arrangements, onboarding, and offboarding.
- Oversee and manage a database of Personal Services Contractors (PSCs), tracking their contracts and performance data to support continuous improvement initiatives.
- Establish and maintain a performance management system for Personal Services Contractors (PSCs), including regular feedback and annual evaluations, aiming for a retention rate of at least 90%.
- Ensure Personal Services Contractors (PSCs) receive competitive salary and benefits packages to attract and retain high-quality candidates.
- Coordinate 24/7 travel support for Personal Services Contractors (PSCs), including routine and emergency travel arrangements within prescribed timeframes.
- Implement ISO 9000 series standards for quality assurance and continuous improvement, managing in accordance with ISO 56002 principles for Innovation, Risk, and Adaptive Management.
- Resolve Contract Discrepancy Reports (CDR) within the specified timeframe.