Learning & Development Manager Technology

• Lead the optimisation of learning technologies across the Qantas Group  
• Drive innovation, digital transformation, and data driven learning solutions  
• Full-time, permanent opportunity based at our Mascot Campus 

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right. 

Learning and Development is a high priority for the Qantas Group. As we continue to modernise our learning ecosystem, our Group Learning & Development function is focused on delivering consistent, innovative, technology enabled solutions that support our people and enable safe, efficient operations across the business. This role plays a pivotal part in shaping and governing how learning technology is used across the Qantas Group. 

As the Learning & Development Manager Technology, you will be accountable for ensuring the effective business application of learning technology systems, primarily Workday Learning, and for ensuring system configuration, data structures, and processes meet the operational, compliance, and strategic needs of the Group. You will lead requirement gathering, system testing, release readiness, data quality governance, stakeholder engagement, and business validation processes. 

You will lead a specialist team, and work in close partnership with the Learning Manager Quality & Standards to ensure learning technology and quality frameworks are aligned, integrated and consistently applied across the organisation. 

A key focus of this role is driving transformation across the learning technology landscape, strengthening data governance, developing enterprise grade analytics solutions (including Power BI), influencing configuration decisions, leading release and change readiness, and ensuring learning systems are reliable, compliant and positioned for future capability uplift (including AIenabled solutions). 

You will have: 

• A minimum of 5+ years’ experience in a learning technology, digital learning, business systems or learning transformation leadership role, ideally in a large, complex organisation  
• Demonstrated expertise leading enterprise learning technology strategies, governance processes, and digital transformation initiatives  
• Advanced experience in Learning Management Systems (preferable Workday), including requirement gathering, solution validation, release readiness, testing and stakeholder governance  
• Deep capability in Power BI development, data modelling, analytics interpretation and enterprise reporting  
• Exceptional communication and stakeholder engagement skills, with the ability to influence senior leaders and translate complex technical information into meaningful insights  
• Experience leading specialist teams, including coaching, capability uplift and performance management  
• Tertiary qualifications in IT, digital learning, business systems, analytics, or a related discipline (desirable) 

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Wednesday, 11th of March 2026