Implementation & Training Associate

Location: Must Reside in CST OR PST, TX Highly Preferred

Travel: 80% Field-Based Travel supporting our TX, AZ, CA & WA Markets.

The Implementation & Training Associate is a key member of the Implementation team. This role oversees and drives Privia’s process in launching top doctors into our high performance network. The Implementation Associate is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.

Primary Job Duties: 

• Partner with and launch assigned practices based on number of providers and complexity of practice into Privia Medical Group

• Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform 

• Set practices up for long-term success with cost savings and population health strategies

• Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Billing, and Credentialing teams

• Train physicians, providers, and office staff on Privia’s processes and technologies in preparation for launch and after launch

• Delivers post-live training to physicians, providers, and office staff focused on efficiency, delegation, and population health initiatives.

• Manages EMR questions and support via training listserv for the market for launched clients

• Manage lab ancillary project, lab launches, improve adoption and long term issue triaging 

• Manage a detailed project plan and communicate status to the client and Privia management team

• Manage multiple projects at once

• Manage change and client expectations effectively

• Establish aggressive timelines and confront critical-path items and deadlines

• Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands 

• Perform other duties as assigned