Overview:
Position Summary:
The Quality Associate – Supplier Quality position is the lead point-of-contact between the DA operations team and our vendors/ suppliers and is responsible for overall performance and improvements in supplier quality and material quality. This position works within the Distributive Assembly (DA) and North Las Vegas Quality System, and uses root cause analysis techniques, and trend/ statistical analysis to assist in the continual improvement of the DA’s manufacturing processes.
This individual will also assist in solving problems, controlling variables, and providing candid & accurate feedback that is critical to quality. They are expected to lead continuous improvement activities and teams focused on improving material quality within the DA.
Organizational Relationship:
This position will report to the Quality Manager as a member of the Continuous Improvement and Quality Department and will be responsible for leading the quality technicians as well as Supplier Quality Concerns.
Accountabilities:
- Layered Process Audits (LPA) Site Admin
- Layered Process Audits (LPA) System Scheduling
- Reminders/Follow-Up
- Weekly Reporting to MBS Manager
- Edit users / Edits specific audits
- Review Results / Team One-On-Ones
- Annual Gauge Calibration Checks
- OBKA Administration
- “5 Whys” used to investigate process failures
- Vendor Compliance Logs (DMR Log, Accumulated Scrap, Red Zone for suspect material)
- Compile and issue Monthly Defect Review
- Leadership Standard Work (LSW) Check sheet review & Update
- 6S Audit of QA/CI Areas
- Build Trials (Mantra Sites) / Report Out
- MPT/VMPT Support
- Daily Management Board Admin.
- Monthly DM Audit of QC Board (Lean Focus)
- Customer Concerns / Customer Service Point of Contact @ plant
- Repair Certification Tracking / Schedule Recertification.
- Annual Konig repair skills refresher Scheduling
- Request, coordinate and track through completion vendor corrective actions
- Develop new metrics and processes to improve material quality (for example: First Pass Yield)
- Able to access and interpret technical drawings and blueprints
- Able to complete and publish End-of-Month Vendor Scrap Reports
- Audit incoming and in-process pallets for non-conforming material
- Audit current processes for identification of defects in material goods and process execution
- Coordinate processing of non-conforming material into quarantine receiving “red zone” and/or vendor scrap area
- Maintain accountability over quarantined material and expedite disposition through vendors
- Actively participate in Process, Shipping and Out-of-Box Audits and work towards resolution of open items
Interacts with Leadership in the identification and resolution of product quality problems
- Frequently interacts with internal and external customers to resolve quality problems
- Coordinate return of defective material to vendors with Materials/Supply group
- Audit and evaluate pallets of non-conforming material and reconcile discrepancies between actual inventory and tally report sheets
- Capture defect data, analyze, and identify/communicate trends with recommended countermeasures for resolution.
- Coach employees on proper processing of “scrap” materials and with proper repair techniques
- Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions
- Support North Las Vegas DA employees and Leadership as needed to interpret specifications and solve problems
- Assist with creating quality standards and visual aids, and training associates on their intended use
- Participate in Kaizen improvement events, especially those focused on quality
- Generate, modify, and complete Standard Operating Sheets (SOS)
- Support Annual Physical Inventories
- Support root cause investigations in collaboration with Quality Technician.
- Perform Pick Cart Audits
- Review and respond to Hour By Hour Supplier related defects being reported.