The Quantitative Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assisting the Project Managers in making sure studies are delivered in accordance with the specs given by the client. The Fieldwork Coordinator liaise with other team members to deliver the project, being fully responsible for the sampling and setup aspects of the allocated projects.
The Quantitative Fieldwork Coordinator is one of the key team members in the execution of the quantitative project, and is responsible for field management and sample strategies, and will be accountable for coordinating with respondents and vendors. They will assist with the set-up of the study and other project requirements as needed.
Essential Duties and Responsibilities:
The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to
- Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation.
- Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment.
- Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results.
- Build a sampling plan for the projects allocated.
- Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions.
- Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.
- Provide recruitment update to the project management team upon request.
- Ensure projects are completed in line with timelines stipulated by the client.
- Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects.
- Track, monitor and report on sampling performance at a project level.
- Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.
- Address Project Managers and other stakeholders’ requests in timely manner
- Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood.
- Takes notes and fill checklists during key meetings and share them with the attendees afterwards
- Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions.
- Track, monitor and report on custom recruitment performance.
- Support PMs ensuring that projects are closed and ready for invoicing in a timely manner
- Setup Dynamic Audiences on projects based on the clients’ specifications.