Ikano Retail is seeking a Process Automation Specialist to join our innovative team in Singapore or the Philippines. In this role, you will be responsible for identifying, designing, and implementing automation solutions to streamline our retail operations and enhance efficiency across the organisation.
- Analyse existing business processes and identify opportunities for automation
- Design and develop automated solutions using Robotic Process Automation (RPA) and other relevant technologies
- Collaborate with cross-functional teams to gather requirements and ensure successful implementation of automation projects
- Create detailed documentation for automated processes and provide training to end-users
- Monitor and optimise automated processes to ensure maximum efficiency and reliability
- Stay up-to-date with emerging automation technologies and best practices in the retail industry
- Develop and maintain performance metrics to measure the impact of automation initiatives
- Provide technical support and troubleshooting for automated processes
- Contribute to the development of the organisation's automation strategy and roadmap