To ensure a positive and joyful shopping experience for all IKEA visitors and customers.
Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
Ensure that customers’ issues are handled efficiently and with empathy.
Actively working towards fulfilling the four tasks of the store.
Your assignment
My priority is to ensure check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
I have the knowledge, confidence, and desire to make customer payment easy.
I know my levels of authorization to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
I use the till to accurately register products and register payment from customers according to given routines.
I ensure our store is a safe and secure environment at all times for visitors and colleagues.