Develop a close working relationship with local government official i.e Police Force Department, Fire & Rescue Department and Special Service Department
Coordinate with other Department in handling emergency situations and to ensure the security of visitors, co-workers and contractors in the mall and developing leadership with a conscious approach to identifying and implementing systems to detect, analyse, and reduce business loss, and financial impact, and prevent incidents and accidents.
Risk assessment to be conducted for all business functions.
Manage and provide monthly reporting on the performance of the outsourced security guards and auxiliary police unit.
To lead Security department in all aspects of security controls and system in compliance to MyTOWN’s safety & security procedures.
Manage and monitor the functionality of the Fire Control Room and all the system in place i.e. Fire Protection System, PA System, Fire-Man Intercom, CCTV, Lift & Elevator controls and etc; Ensure all servicing, checklist reports, follow up and closure are compiled accordingly.
Enforce all safety and fire rules in the mall i.e. Sec-Check inspection and audit. Develop and implement strategy for continuous security improvement in the mall
Responsible for the overall CAPEX and OPEX Budget planning for security department.
Handling, investigating and preparing timely reports of any safety & security incidents in the mall. Reviewing Loss and Found reports and takes follow-up action when necessary
Ensures high security are maintained in all areas under surveillance and to drive risk topics regarding potential operational challenges in the units including implementation of the crowd management plan, traffic plan, process gaps, and risk exposure.
To ensure the unit is meeting compliance requirements by achieving positive results for all internal and external audits such as Sec Check, insurance , process audit and authorities’ inspections and coordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate actions according to the unit Emergency Management Plan.
Ensure that all the Auxiliary Police unit and Security Personnel are trained and familiar with firefighting procedures, theft handling procedures, bomb threat, incident threat etc. in accordance to MyTOWN’s Safety & Security procedures and government rules and regulations.
Educate and ensure all co-workers and external service providers on all aspects of the MyTOWN’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and local legislation relating but not limited to health, safety and security, and the environment, cultivating a culture of transparency and ethical conduct.

Assistant Manager, Risk, Control & Compliance (Security – Auxiliary Police & Outsourced Guards) (MyTOWN Shopping Centre)

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