Contribute to our business’ success by ensuring a safe and energy-saving environment and support for the Centre’s sustainable business development and operation excellence.
Maintain customer satisfaction with delivery of Facilities Management services and support programs to increase customer satisfaction and ensuring Tenant Satisfaction Index is achieved.
Ensure the compliance of all legal requirements and Ikano Group standard rules and regulations are adhered.
Conduct or coordinate relevant compliance monitoring activities (audits, reviews, continuous assessment,) and establish new metrics trend reports.
Ensure building facilities and asset is comply with Malaysia Energy Commission (Malaysia Suruhanjaya Tenaga) and Electricity Supply Act 1990 under the Regulation 60 Competence personnel requirement.
Liaise with utility providers and relevant local authority such as MBPJ, KPDNHEP, BOMBA, TNB, DOSH, JKKP, SURUHANJAYA TENAGA and other regulatory bodies on utility services and compliance issues.
To ensure timely application and renewal of all required licenses in advance of their expiry to maintain regulatory compliance.
Management of the facility operations, energy consumption, maintenance of the facilities infrastructure, buildings, with the aim of being operationally efficient.
Develop long and short-term operations maintenance plans.
Carry out preventative maintenance of all Mechanical Electrical Plant (MEP) facilities including a strong monitoring regime of condition-based maintenance to schedule planned repairs and timely part replacement to ensure the smooth functioning of the plant, equipment and all installations.
Oversee the proper maintenance and development of our continuous assessment tool.
Responsible in reviewing the tenants design drawings and ensure all electrical supply achieves optimum performance and efficiency.
Manage daily / weekly service audit (M&E) with the vendors and subordinate (Specialists).
Support in-house BO Chargeman to carry out the operational of electrical systems and isolations procedure on electronic equipment / systems.
Conduct faults investigation on electrical / systems and provide actions plans to resolve the faults.
Meet or exceed set KPI’s; monitor and deliver Action Plans accordingly
Support the Functional Manager (i) in identifying improvement potentials in existing business processes and SOPs to achieve a high level of transactional compliance and (ii) in defining, for new products or processes, as well as Extraordinary Operational Procedures that embed the compliance requirements.
Assisting Facilities Management Manager in budgetary control and analysis for operating expenses (OPEX) and capital expenses (CAPEX).
Identify areas of compliance vulnerabilities and provide guidance and develop actions plans to address the said vulnerabilities.
Investigate and take corrective actions to overcome technical problems. Develop and implement solutions, trouble shoot on day-to-day operational problems of facilities and building.
Commend special efforts and lay the groundwork for further development with constructive criticism.
Prepare monthly KPI reports and monthly utilities billing and consumption analysis report.
Prepare documentations for tender process including Bill of Quantity (BQ), Vendor Selection Committee (VSC), Vendor Selection Exemption (VSE), Purchase Order (PO), invoices submission on monthly basis.
To develop and control the Equipment list of M&E systems and other services inclusive of Fixed Asset.
To maintain and update SOP to be align with SSM (Safety & Security Manual), ITM (Inspection, Testing & Maintenance manual) and IKEA Blue Assessment.
To prepare, review, and process all vendor contracts and renewals in alignment with procurement standards and regulatory requirements.
To process all the invoice and prepare summary submit to finance according to timeline set by finance.
To ensure timely processing of all vendor invoices and compile summary reports for Finance submission, adhering strictly to the deadlines established by the Finance team.
Demonstrate strong collaboration and teamwork within the team and other departments within the centre management office.
To monitor, delegate and supervise subordinate for the effective work performance and growth opportunities.
Be available for co-workers and managing people related matters.
Any other ad hoc duties assigned as when required.