You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
You continuously keep yourself updated on the home furnishing products and in-store services and promotions to help customers make informed choices.
Approach and listen to the customers at all time; in order to provide in-depth product knowledge.
Understands the needs of the customerâs Life at Home and shares this knowledge with the customer and co-workers.
Ensuring high level of customersâ satisfaction by assessing customersâ needs, providing information and assistance when required.
You ensure the respective home furnishing business area are clean, tidy, items are on displayed, priced and fully stocked to provide an easy shopping experience for the customers.
Actively steering top selling and prioritized products to maximize sales.
Act and response quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback.
Analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve your planning of future activities.
You tidy up the store to ensure all loose hand articles are collected and returned to the respective home furnishing business.