The Trainer will be responsible for having complete oversight of training for Game Presenters and other operational staff members. They will update, prepare and present training as required. During training, the Trainer’s will be responsible for taking attendance and working with management on any disciplinary issues. As a member of the Operations team, the Trainer will support the Operations Manager as necessary.
- To provide initial and re-training for studio Online Casino Dealers and Shufflers
- To prepare and update the training material/sessions and take full responsibility re quality and content of its
- Inform the technical department and the other departments concerned of any occurrences of any kind of system
- Ensure the correct skills of each game are taught to the trainees
- Assist in the continuing development of the training and recruitment program
- Always be acquainted with all changes in procedures and assess and report the impact of such changes on the training program to your manager
- Attend meeting, re-trainings and improve the quality of work whenever necessary
- Ensure all procedural, legal and disciplinary procedures are followed by the trainees
- To create and schedule in new training groups
- To attend and assess the trainee’s examination
- To fill in Training Documents and reports
- To coordinate and hold re-training sessions in order to improve the quality of work
- To work closely with the office manager in regard to uniform orders, inventory and related paperwork