The Endpoint Support Specialist will serve as an administrator for ManageEngine Endpoint Central, driving high-level security compliance and operational health across the organization’s workstation fleet. This role is responsible for bridging the gap between security mandates (Qualys/SOC) and technical execution, specifically focusing on reaching a 95% patch compliance rate and maintaining the Windows lifecycle. By leveraging Endpoint Central’s automation and reporting capabilities, the Specialist ensures that hardware health and software hygiene are managed proactively rather than reactively.
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