Lead the ServiceNow HRSD team in the development and execution of HR service delivery and App Engine using the ServiceNow platform.
Provide technical direction and mentorship to team members, ensuring best practices in ServiceNow development and architecture.
Leading the architectural design, development, deployment, and technical quality of the ServiceNow Platform focussing on HRSD, ITSM & App Engine.
Contributing to projects or programs that may address future concepts, products, and technologies.
Coordinate with cross-functional teams and stakeholders to ensure seamless integration and functionalities.
Identify opportunities to streamline and automate HR processes using ServiceNow capabilities.
Continuously monitor and enhance the performance, scalability, and security of the HRSD solutions.
Stay updated with the latest ServiceNow releases, features, and best practices to drive innovation in HR service delivery.

Responsible for platform governance reducing technical debt and drive platform standards.
Contribute as ServiceNow platform expert implementing ServiceNow best practices, advancements, and innovation.
Gatekeeper for ServiceNow Master Data
Configuration and development on ServiceNow platform
Testing of new and existing functionality
Documentation of new and existing process

Tech-Lead - ServiceNow HRSD

Job Description