You will be primarily responsible for owning and driving all non-BAU initiatives, including the management of cross-functional projects, strategic deliverables, and product-related workstreams. This role ensures alignment of processes across the wider team, acting as a key representative between the Gaming Propositions team and key internal stakeholders to maintain clarity, momentum, and accountability.
A core part of the role involves leading the test-and-learn roadmap, ensuring initiatives are well-documented, measured, and reported. You will play a central role in sharing insights and driving adoption of successful initiatives across the brand portfolio, embedding a culture of continuous improvement and innovation to better convert, reward, and retain new and existing customers.
Support Proposition Managers in developing and delivering the Gaming Proposition Plan.
Own and maintain a centralised log of strategic initiatives, deliverables, and actions.
Drive execution by monitoring progress, identifying risks or blockers, and collaborating with stakeholders to resolve issues.
Lead and manage the test-and-learn roadmap, including design, tracking, reporting, and sharing of learnings across the brand portfolio.
Partner with BI and Data Science teams to measure test performance, enhance reporting tools, and standardise reporting across brands.
Coordinate and manage workload across the Propositions team, ensuring alignment and resource clarity.
Own and facilitate team meetings, including agenda setting and distribution of key updates and decisions.
Deliver key initiatives to drive weekly performance based on promotional analysis and insights.
Conduct regular market and competitor analysis, focusing on promotions and retention strategies.
Ensure all proposition activity is integrated across Gaming and Sports, delivering a cohesive customer experience and effective bonusing and retention.
Ensure all initiatives comply with Responsible Gambling standards and relevant advertising, legislative, and licensing requirements, including creation of Terms & Conditions and liaison with compliance teams.
Support operational tasks across UK-facing brands.
Assist in onboarding and training of new team members.
Maintain project documentation, timelines, and status reports using appropriate project management tools.