Our Values
Go Beyond
Do What’s Right
Keep It Simple
Win Together
Our Objective
Creating friction-free workplaces around the world that our colleagues are proud of — safe, secure and high-performing environments where people can do their best work.
Role Overview - Workplace Coordinator (São Paulo)
The Workplace Coordinator owns the day-to-day delivery of a safe, secure and seamless workplace experience in São Paulo. This role is hands-on and action-focused, combining workplace operations, safety leadership, colleague experience and vendor management.
You will take ownership of workplace standards, resolve issues directly where possible and drive a proactive culture of safety, accountability and continuous improvement across the office.
Workplace Experience & Operations
Own the daily workplace experience, ensuring the office runs smoothly, professionally and without friction
Act as the primary on-site Workplace presence, making decisions and resolving issues in real time
Manage visitor journeys end-to-end, maintaining a secure and welcoming environment
Coordinate and deliver new starter readiness including access, workspace setup and day-one support
Maintain high standards across meeting rooms, collaboration spaces and shared environments
Conduct regular workplace walk-throughs and take immediate action to resolve issues
Security & Safety Leadership
Take ownership of day-to-day workplace security practices including access control, visitor management and contractor activity
Lead by example in promoting a strong safety culture across the office
Act as a key responder during incidents, supporting evacuation processes and workplace recovery
Ensure contractors operate safely on site, reviewing RAMS and challenging unsafe practices where needed
Identify risks early and implement practical solutions to reduce exposure
Maintain clear understanding of emergency procedures and ensure workplace readiness at all times
Supplier and Workplace Coordination
Own relationships with local vendors including cleaning, maintenance, security and building management
Coordinate planned and reactive maintenance, ensuring issues are resolved quickly and to a high standard
Monitor service quality and drive improvements where expectations are not met
Manage courier, logistics and postroom activity to support business operations
Maintain stock levels across kitchens, stationery, meeting rooms and workplace supplies
Administration & Systems
Raise and manage purchase orders, invoices and supplier coordination activities
Use CAFM systems including Concerto, ServiceNow and Infraspeak to track and deliver workplace actions
Maintain accurate operational records and ensure workplace tasks are completed efficiently
Support local workplace communications and engagement initiatives
Health, Safety & Compliance
Take active ownership of local workplace health and safety standards
Act as Fire Warden / Evacuation Support and maintain readiness for emergency scenarios
Participate in First Aid training where appropriate
Drive safe working practices through visibility, coaching and practical action on the ground