Our Values
Go Beyond
Do What鈥檚 Right
Keep It Simple
Win Together
Our Objective
Creating friction-free workplaces around the world that our colleagues are proud of.
Role Overview
The Workplace Host plays a key role in delivering a polished, high-trust workplace experience across our London offices. This role blends front-of-house excellence, operational awareness and workplace coordination to ensure every colleague and visitor experiences a professional, welcoming and well-run environment.
Front of House Responsibilities
Deliver a boutique, first-class lounge level experience to colleagues and visitors at all times
Provide a warm, confident and professional welcome, acting as a visible ambassador for Entain
Manage new starter arrivals, ensuring access passes, desk bookings and day-one readiness
Operate the office switchboard, triaging and redirecting calls appropriately
Maintain strong security awareness including visitor management, access control and emergency procedures
Support desk booking activity within Condeco, including changes and colleague guidance
Act as a subject matter expert on meeting rooms, pods and collaboration spaces
Prepare and reset meeting rooms throughout the day to a high standard
Maintain a calm, solutions-focused approach during busy periods or unexpected requests
Workplace Operations & Back of House
Support postroom operations including digital mail, franking machines and courier coordination
Carry out regular stock checks across kitchens, stationery areas, printers and meeting spaces
Work with the team to ensure supplies are replenished proactively, maintaining workplace standards
Conduct regular office walk-throughs to identify safety risks, faults or housekeeping issues
Remain visible and approachable to colleagues needing support
Oversee contractors on site, maintaining awareness of works being carried out and associated RAMS
Administration & Systems
Support purchase orders, invoicing processes and supplier coordination
Use CAFM platforms including Concerto, ServiceNow and Infraspeak to log and track workplace activity
Maintain accurate records to support reporting, audits and operational transparency
Assist with internal communications via Viva Engage, including workplace updates and events
Team & Collaboration
Travel between our main London offices as required, with occasional visits to other UK talent hubs
Support workplace events, activations and engagement initiatives
Assist EAs and PAs with on-site coordination including meeting adjustments and executive visits
Provide remote support to other Entain workplaces when needed
Build strong relationships across Workplace, Security, IT and wider business teams