Senior System management / Monitoring Engineer

Purpose

The  Senior System Management Engineer is responsible for the implementation, configuration, and maintenance of IT monitoring tools and systems. The main goal is to ensure the continuous availability, performance, and reliability of business-critical infrastructure by proactively identifying and resolving system-related issues. 

 Team description     

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for German-speaking talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes. 

WHAT WILL YOU DO?

• Configure, manage, and maintain IT infrastructure monitoring tools 
• Ensure comprehensive monitoring coverage across servers, applications, and network components 
• Develop and fine-tune monitoring rules, thresholds, dashboards, and alerts 
• Work closely with infrastructure, application, and service teams to ensure timely resolution of incidents 
• Perform root cause analysis and support problem management 
• Participate in system upgrades, migrations, and automation projects 
• Ensure documentation is up-to-date and follows operational standards 
• Collaborate with cross-functional teams on tool integration and enhancement 
• Support audit and compliance activities related to monitoring 
• Provide on-call support as needed