Develop and maintain Car Dealer channel customers to achieve the volume and financial target.
Understand and report the market situation, develop the business strategy & business module to meet the development target in China in short term and long term. cooperate with local sales team and internal customers to create value for Car Dealer customers by service module innovation and quality improvement.
Account Management
âȘ Acheive sales target based on FC & budget
âȘ React to market competition and fulfill customer needs
âȘ Mainain and improve the existing customers' satisfaction
âȘ Manage the compliance and legal requirement are fullfilled
âȘ Ensure customers account receivable on-time, and keep internal prompt communication
âȘ Complete customer internal related porcument and financial process
âȘ Manage and monitor the relevant supplier service level to reach customer requirement
âȘ Complete ad-hoc task assigned by supervisor and ensure customer sales volume achievement
Strategy
âȘ Understand and report the market situation, including market volume, customer segmentation, service needs, product demand, competition, pricing and market highlight.
âȘ Develop Car dealer business strategy, including SOM, sales volume 5 years plan, resource requirements, organization development plan, products road map, service concept, channel, Car Dealer strategy workshop.
Technical
âȘ Define the customer needs and cooperate with functional team (MDM etc.) to provide solutions/services
âȘ Develop and improve the industrialized process with comply with product requirements
âȘ Interact with internal and external sources to ensure that the service fulfills the quality standards, agreed timing and cost
âȘ Provide guidance and training to customers sales/techniciansâȘ Responsible for OES project initiation to the new business with customers
Project Management
âȘ OES Project execution, monitoring, improvement and communication
âȘ Responsible for OES project efficiency and achieve positive outcomes
FC & Reporting
âȘ Regular monthly and milestone reporting, following the defined timing, content, quality requirements. including: customer map, segmentation, buy-in and sell-out FC with development curve, product mix, sales policy and promotions, O-chart, channel, market situation update, stock, profitability, customer and Q&A, working schedule, KPI review.
âȘ Follow the company standard reporting requirement to provide inputs on time with right quality.
Business Development
âȘ Develop new Car Dealer customers as well as strategic Car Dealer Groups to ensure total channel volume achievement
âȘ Clearly understand Car Dealer Channel targeted customer of Conti China e.g., Japanese vehicle brand, new type of car dealer
âȘ Apply differentiate approach to develop new customer and go through customer's tender to win the bid
continental