Social Security & Statutory Compliance
- Manages and ensures compliance with statutory social security schemes including Provident Fund (PF), Employee State Insurance (ESI), Gratuity, Pension, and other applicable labour welfare legislations.
- Coordinates with payroll, HR Operations, and external agencies to ensure accurate and timely social security contributions and filings.
- Guides employees and managers on social security benefits, eligibility, claims, and statutory entitlements.
- Handles employee queries related to PF/ESI enrollment, transfers, withdrawals, nominations, and exits.
- Ensures availability, accuracy, and audit readiness of social security and statutory compliance records.
- Liaises with government authorities, auditors, and statutory bodies for inspections, audits, and compliance matters.
HR Operations
- Ensures effective HR processes by collaborating with HR Operations regarding the portfolio of HR related services (e.g. payroll, HR data..)
- Ensures employee data accuracy.
- Ensures data availability and quality of the audit/compliance related records (i.e. record of compensation decisions).
- Monitors time management ensures legal compliance and trigger actions if needed due to labour requirements.
Compensation & Benefits
- Executes Job Evaluation based on local, country or/and cooperation policies.
- Consults on Compensation Policies and Programs, Benefits & Pensions to assist business needs.
- Steers and facilitates annual Salary Review.
Performance Management
- Supports and guides managers in performance management processes in accordance with country specific legal regulations, CoE guidance, and company guidelines.
Labor & Employee Relations
- Acts as a single point of the contact for all topics (which are not covered by Shared Services) for the employees and managers in area of responsibility.
- Ensures compliance to all relevant regulations.
- Guides employees and superiors in employee relations conflict management.
- Responds to employee relation issues such as employee concerns, harassment and discrimination complaints. Conducts internal investigations as necessary.
- Acts as company representative towards external parties (courts, fairs, local networks, authorities..), if assigned.
Reporting
- Continuously evaluates performance according defined Key Performance Indicators (KPIs) and Operating Figures.
- Summarizes and completes reporting within the local Organization and publishes reporting results.
Strategic Partner
- Guides employees and managers in HR related matters (supports in decision making and acts as consultant).
- Leads them to the right point of contact and promotes the full portfolio of HR related services (e.g. payroll, data administration ).
- Consults with Centers of Expertise (CoE) regarding the full portfolio of HR related processes (e.g. Compensation & Benefits) and address business needs in direction of CoE.
- Ensures consistent application and compliance of defined HR Policies, Programs and Procedures.
Change Agent
- Introduces/ implements new HR related services, systems & processes (from Shared Services and CoE's) into assigned organization.
- Leads and implements HR projects in the assigned area of responsibility.
- Participates in other business projects, representing with general HR knowledge to achieve the project deliverables.
- Acts as a role models of our company values and culture.