The role "Global System Business Consultant eRecruiting" is part of the Global People Services – HR Systems Operations. The role is central for sustaining and enhancing continuous improvement and operations for our global eRecruiting (Smart Recruiters) processes and system.
You will actively shape and run the continuous improvement roadmap & activities in co-operation with the Global process Owner, the community and various different stakeholders.
Your core responsibilities and tasks will be:
- Close co-operation with the project managers/ System business owner in every phase (e.g. Project Management & Continuous Improvement);
- Community management with various stakeholders;
- Develop, maintain and continuously improve processes (e.g via knowledge management & training concept) across digital solutions;
- eRecruiting Continuous Improvement system related activities (e.g. Release Management, Demand Management);
- Implementation of Continuous Improvement activities and projects (e.g. Release Updates, Process changes);
- Support running implemented method of quality assurance related to the eRecruiting global process (e.g. KPI);
- Manage tasks & processes within a complex organization and ability to handle various stakeholders;
- Resolution of incident tickets and perform system access management;
- Support to Improve processes (e.g via knowledge management & community management).