The Job
We are looking for a Claims Adjuster responsible for evaluating and processing claims, and issuing indemnities within delegated authority levels. This role requires careful review of legal requirements, policy terms, and compliance with Coface Group procedures鈥攁lways with the goal of ensuring a positive client experience.
The Claims Adjuster will manage claims efficiently, maintain clear communication with policyholders, collaborate with internal teams, and contribute to the continuous improvement of claims management practices. This position reports directly to the Mexico Claims Manager.
The Candidate
The ideal candidate is a strong cross-functional collaborator, demonstrates courage and accountability in decision-making, and excels in communication with policyholders.
Key Responsibilities
鈥nalyze policy and transaction documents to determine claim eligibility and ensure timely settlement.
鈥stablish and maintain accurate claim reserves.
鈥ommunicate with clients and brokers regarding claim status, additional information needs, and explanations for uncovered claims.
鈥ollaborate with internal legal, compliance, and fraud teams as required.
鈥oordinate with the Debt Collection team by providing updates that support collection efforts and claim assessment.
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