SNAP FAIR HEARING ELIGIBILITY COMPLIANCE SPECIALIST

YOU MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE.

The Fair Hearing Administration of the Department of Social Services oversees DSS’s fair hearing process, which is an administrative law procedure designed to resolve disputes concerning benefits, services, and actions in a variety of programs administered by DSS. DSS/HRA Fair Hearing Administration is responsible for providing representation of the Agency at NYS Administrative Hearings in the following program areas: Cash Assistance (CA), Supplemental Nutrition Assistance Program (SNAP), IREA, HASA and MISCA – Medical Assistance (MA).

Under the direction of the Fair Hearing SNAP Compliance Supervisor, with wide latitude for independent action and decision, the SNAP FH Eligibility Compliance Specialist performs administrative duties related to the processing and resolution of client fair hearing compliances affecting receipt of Public Assistance including SNAP.

Fair Hearing Administration is recruiting for three (3) Eligibility Specialist II’s to function as Supplemental Nutrition Assistance Program (SNAP) Fair Hearing Eligibility Compliance Specialist who will:

- Review, evaluate and process fair hearing compliance to ensure timely completion of decisions based on State mandates by reviewing decisions in the Fair Hearing Evidence Management System (FHEMS) application.

- Perform calculations using set Agency procedures and standards to ensure the accuracy of the benefits using systems support such as Paperless Operating System (POS), Welfare Management System (WMS), and HRA VIEWER.

- Ensure that all benefits issued are accurately entered into the state data base FHIS, as well as in NYCWAY.

- Telephone outreach to clients to ascertain additional information to adhere to SNAP compliance decisions.

- Complete FH decisions to ensure timely implementation of decisions by applying SNAP regulations to determine eligibility.


Hours/Schedule: 9am – 5 pm with flex

Work Location; 240-250-252 Livingston Street, Brooklyn New York
470 Vanderbilt Ave, Brooklyn NY

ELIGIBILITY SPECIALIST - 10104