Management Benefits Fund Specialist

The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City’s liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990). Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement Program and Pre-Tax Benefits & Citywide Programs, including the Deferred Compensation Plan and NYCE IRA. In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs. The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters, while also negotiating collective bargaining agreements with the City's 149 bargaining units.

The role is responsible for administering MBF enrollments, maintaining accurate employee benefit data, coordinating payroll-related processes, and supporting members and agency partners.
This position ensures compliance with eligibility requirements and provides operational support for various benefit programs.

Key Responsibilities:

- MBF Enrollment Administration: Verify PMS and RMDS data to accurately process MBF enrollments, retirements, and changes in member status.

- Member & Agency Communication: Correspond with Agency HR representatives and members to resolve issues related to incomplete or incorrect enrollment documentation.

- Payroll Coordination & Auditing: Coordinate the processing of GUL payroll deductions and conduct monthly audits to ensure accuracy and compliance.

- Eligibility Verification: Reconcile MBF titles and employment statuses (Active, SLOAC, FMLA) to determine and maintain benefit eligibility.

- Data Management: Process and update new MBF title codes from DCAS, DOE, H+H, and non-City payroll entities into the MBF database.

- Claims Processing: Review and process Health and Fitness claims in accordance with program guidelines.

- Inquires Processing: Answer phone and email inquiries from active managerial employees and retired Management Benefit Fund members.

COMMUNITY COORDINATOR - 56058