Intern, Bureau of Equitable Health Systems

College Aide 1A (Freshman-Sophomore)
Division/Program Summary Description:

The Office of Health Insurance Services (OHIS) provides community-facing programs and on-the ground programmatic work that maximize health insurance coverage opportunities and increases access to social support services such as assistance with SNAP applications to address food insecurities for all New Yorkers.

Position Summary:

Reporting directly to the Director for Strategic Programming and Performance Management and indirectly to the Assistant Site Supervisor, you will be assigned to perform a range of clerical and administrative tasks to support the daily operations at the Corona Health Center site.

Job Duties and Responsibilities:

- Act as a receptionist for the Office of Health Insurance Services program and interact with walk-ins and clients referred from community and faith-based organizations; the Mayor's Office of Immigrant Affairs (MOIA), Human Resource Administration (HRA), Consumer Contact Center, Lead Capture Form, DOHMH Article 28 clinics, Early Intervention Program (EIP), Neighborhood Health Corps., Asylum Seekers, NYC Health and Hospitals (H+H), and other programs.
- Assist with photocopying, scanning and/or faxing documents necessary to complete the health insurance application process.
- Assist immediate supervisor in monitoring case assignment of referrals. Update Excel spreadsheet and data enter outcomes in the DIS TB Unified Electronic Medical Records (UEMR) database.
- Participate in health education outreach activities if and/when deemed necessary and data enter all health literacy encounters.

Preferred Skills:
- Experience in customer service.
- Excellent computer skills.
- Bilingual speaking ability.

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

COLLEGE AIDE (ALL CITY DEPTS) - 10209