Training Administrator, Leadership and Professional Development

The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1935 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 17 New Yorkers, providing affordable housing to 528,105 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. More than 11,000 employees operate NYCHA’s properties and central office functions.

NYCHA’s Learning and Development (L&D) Department provides service coordination and delivery of training and professional development for NYCHA employees to do their jobs safely and effectively. Through operation of citywide training facilities, and a robust library of online learning materials, NYCHA L&D offers both technical training in building systems management, and leadership development courses that are custom designed based on NYCHA standard operating procedures. L&D’s mission is to prepare NYCHA employees for the roles they’re in, and the roles they aspire to attain, while managing the wealth of knowledge that employees amass throughout their careers.

Reporting to the Deputy Director of Professional Development and Technology, the Training Administrator will lead the day-to-day operations of the Leadership and Professional Development unit (LPD). LPD is a new unit that delivers supervisory and power skills training to prepare NYCHA employees at all levels to lead with purpose. The Training Administrator will supervise a team of training professionals and will occasionally facilitate supervisory and leadership development training courses. NYCHA L&D seeks a collaborative and experienced individual to lead and implement the vision of an agency-wide leadership curricula for all NYCHA supervisory employees, updating the agency new employee orientation curricula and supporting management of the agency’s career development programs, including Learning Leaders and the Learning Leaders Alumni Network.

Responsibilities include, but are not limited to the following:

1. Supervise, coordinate and direct the activities of the Leadership & Professional Development unit (LPD).
2. Monitor training and agency goals, key indicators, project plans, and budgets.
3. Facilitate scheduling of all supervisory and leadership development training classes.
4. Facilitate needs assessments to ascertain training needs and employee skills gaps.
5. Liaise with operational leaders throughout NYCHA on curricula development of leadership and coaching courses.
6. Hire, coach, evaluate training staff, including permanent and contract workers.
7. Develop and routinely update training content in PowerPoint and training manuals, worksheets, etc.
8. Facilitate training classes as necessary or serve in the absence of the Deputy Director when needed
9. Serve as lead or key stakeholder in relevant working groups and on special projects
10. Performs other related duties as required.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information:
1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

CHIEF OF HOUSING COMMUNITY ACT - 60580