PEOPLE DATA & STRATEGY ANALYST

APPLICANTS MUST BE PERMANENT IN THE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Under the supervision of the Executive Director of Human Resources Information Systems and Workforce Analytics, the People Data & Strategy Analyst plays a crucial role in providing supportive analysis and assists in operational, procedural, and workforce analyses within the agency. This position will be responsible with focusing on data insights into strategic actions. The Analyst will leverage advanced data analytics, strategic decision-making, to help improve the overall efficiency, effectiveness, and performance of the organization’s people operations. The role includes conducting research, analyzing data, and assisting in developing data-driven strategies for process improvements and operational effectiveness. The People Data & Strategy Analyst will utilize data tools and technologies to develop workforce strategies and initiatives.

Human Resources Solutions (HRS) is recruiting one (1) Staff Analyst Level II to function as the People Data & Strategy Analyst who will:

- Develop and maintain the CPO dashboard booklet on a monthly basis, sharing metric insights with Human Resources Solutions (HRS) and Office of Labor Relations (OLR) management teams to inform and monitor human resources performance.

- Respond to HR data requests on data analysis and special projects on an ad-hoc basis by gathering, analyzing, and reporting data from relevant sources.

- Analyze and interpret data sets related to workforce metrics such as recruitment, onboarding, offboarding, discipline, employees on leave, retirements, and workplace injuries, and reviews the insights with the Executive Director.

- Prepare and deliver reports, presentations, and recommendations to senior leadership based on findings from data analysis and operational studies.

- Create training videos for staff to effectively implement and adapt new processes developed, and enhancing overall operational efficiency.

- Supervise and provide guidance to interns and temporary staff (temps), for efficient and effective timely delivery of data analysis tasks and projects.

Work Location: 4 WTC
Hours/Schedule: 9 to 5

STAFF ANALYST - 12626