Senior Advisor, Government Operations

The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With:
The Deputy Mayor for Operations oversees a robust portfolio of City Agencies, including the Departments of Citywide Administration Services, Design & Construction, Environmental Protection, Parks and Recreation, Records, Sanitation, Technology & Innovation, Transportation, as well as the New York City Fire Department and NYC Emergency Management. The Deputy Mayor of Operations also oversees the Mayor’s Offices of Capital Project Delivery, Climate & Environmental Justice, Environmental Coordination, Data & Analytics, Contract Services, Nonprofit Services, and Operations.

The Problems You’ll Solve:
Reporting to the Chief of Staff to the Deputy Mayor for Operations (DMO), the Senior Advisor, Government Operations will be responsible for the following:

- Serve as a liaison between the DMO and the Departments of Citywide Administrative Services, Mayor’s Office of Contract Services, and the Mayor’s Office of Operations.
- Advance Administration priorities related to City-service delivery, efficiency, and operational excellence to make city government work for all New Yorkers.
- Lead inter-agency coordination and collaboration to support and ensure project and program delivery.
- Provide program and project management and oversight, especially on sensitive, logistically complex initiatives related to contract services, procurement, administrative services, and operations.
- Work with the Mayor’s Office of Operations on the review of the Mayor’s Management Report and support City agencies in the measurement of service delivery and strategic planning.
- Guide agency staff who establish, implement, and monitor aggressive and streamlined schedules, budgets, and deliverables while mitigating setbacks and impacts.
- Anticipate regulatory processes and critical path items to ensure that they do not impede the progress of project goals and objectives.
- Provide and develop strategic guidance, direction, and assistance, with an understanding of operational feasibility on execution, particularly around the issues of contract registration, Agency property transactions, and operations.
- Work with Intergovernmental Affairs, City Legislative Affairs, State Legislative Affairs, and Federal Legislative Affairs to address incoming requests from elected officials and support agencies.
- Develop and maintain positive and robust stakeholder relationships with nonprofits, community-based organizations, and advocates.
- Manage at least one Senior Policy Analyst and additional staff as appropriate.
- Develop and facilitate systems and processes for City Hall coordination.
- Coordinate across Deputy Mayor teams.

About You:
- You have experience in business operations, process design, and project management experience.
- You can operate independently with excellent time management skills and confirmed ability to deliver on multiple, competing priorities in a dynamic environment.
- You can effectively interact with people and partners across all levels within an organization.
- You have proven ability to follow through on complex projects from ideas to implementation.
- You have excellent written and verbal communication skills, with the ability to translate. complex technical information into clear and compelling presentations for an array of audiences.

Minimum Required Qualifications:
- Bachelor’s Degree required.
- 7+ years of experience in policy or programming related to government service delivery, contracting & procurement, or city operations.

RESEARCH PROJECTS COOR(MA)-MGR - 0527A